Frequently Asked Questions
Everything you need to know about shopping with Mystyle.pk
What are the delivery charges for orders within Pakistan?
We offer a flat shipping rate of PKR 199 nationwide. However, we provide free delivery on all orders exceeding a total value of PKR 3,000.
How long will it take for my order to arrive?
Standard delivery typically takes 3 to 5 business days for major cities and up to 7 business days for remote areas across Pakistan.
What payment methods do you accept?
We currently support Cash on Delivery (COD), as well as secure online payments via Credit/Debit cards and popular mobile wallets like JazzCash and EasyPaisa.
What is your return and exchange policy?
You can return or exchange any unused item within 7 days of delivery, provided it is in its original packaging with all tags intact. Please contact our support team to initiate the process.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our logistics partner's website to monitor your shipment in real-time.
Are the products on Mystyle.pk authentic?
Yes, we guarantee that all products listed on our platform are 100% authentic and sourced directly from reputable manufacturers or authorized distributors.